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Orders & Cancellations

Payments, order confirmation, out of stock and cancelling your order.

What payment methods do you accept?

We accept various payment methods to ensure your convenience. These include credit cards, PayPal, Affirm, and Apple Pay. For the most up-to-date information on accepted payment methods, please check the payment options available during the checkout p

Do you have payment installments?

Yes. We offer installment payment options through Affirm.

Can I cancel an order after it’s been placed?

Yes, you can cancel an order if it has not been processed. Orders are processed daily, from Sunday to Thursday at 9PM EST. To cancel your order, please contact our Support Team via email ([email protected]), phone (+1888 699 7848), or live chat and p

I placed an order but haven't received a confirmation email.

If you haven't received a confirmation email within a few hours of placing your order, check your Spam or Junk folders, or reach out to our Support Team via email ([email protected]), phone (+1 888 699 7848) or live chat.

When is the latest I can cancel my order?

Orders placed on Sunday - Thursday before 9PM EST:. Orders placed on Sunday - Wednesday after 9PM EST:. Orders placed on Thursday after 9PM EST or anytime on Friday & Saturday:. Once orders have been processed, it cannot be cancelled. However, you ca

When are you restocking?

Due to the high demand for our products, some items run out of stock faster than we anticipated. Visit the product you are looking to and hit the "Notify Me" button when trying to add-to-cart. You'll be added to our backorder list and will be the fir