When will I receive my refund/exchange order?Updated 2 years ago

Once we receive your package back at our warehouse, we'll inspect the condition of your package. When its conditions are approved, we'll send your new package right away or we’ll issue your refund - depending on the option you chose. Please note that returns may take up to 7 business days to process after arriving at our warehouse.

If you selected a refund, we will process this back onto your original payment method on file. Keep in mind that it can take your financial institution 7-14 business days to process the refund.