Our garments have a limited one-year warranty that covers any manufacturing defects. At xSuit, we stand behind the quality of our products 100%. We have a 1-year warranty period on any defects in materials or workmanship. Keep in mind that we don't c

Our garments have a limited one-year warranty that covers any manufacturing defects.&#xA0;At xSuit, we stand behind the quality of our products 100%. We have a 1-year warranty period on any defects in materials or workmanship.&#xA0;Keep in mind that we don&apos;t cover issues caused by altering (such as hemming), exposure to harsh chemicals, or if the defect has been caused by excessive wear and tear. If you&#x2019;re unsure if it&#x2019;s wear and tear or a manufacturing issue, contact us and we&#x2019;ll be more than happy to help.The xSuit 3.0, 2.0 and 1.0 are splash, water, and dust resistant and have been tested under controlled laboratory conditions. Splash, water, and dust resistance are not permanent conditions and resistance will decrease as a result of normal wear and washing. This is highly dependent on the frequency of washing and the method of washing (whether dry clean or machine wash). Please follow our care instructions on the garment, hand-tags or care page here.&#xA0;Liquid damage is not covered under our warranty.&#xA0;To submit a warranty claim, please contact us at support@xsuit.com for a warranty evaluation. Our warranty team will review your request and issue further instructions. Proof of purchase necessary.

Do your products have a warranty?

Use this checklist to ensure you have everything you need to complete your warranty claim:

Use this checklist to ensure you have everything you need to complete your warranty claim:<ul><li>Please have your order number ready when you send us a claim at <a href="mailto:support@xsuit.com">support@xsuit.com</a></li><li>Take a picture of the issue that you&apos;re experiencing with your xSuit gear to send in the email claim. Pictures help a lot when our Customer Support team is diagnosing and troubleshooting product issues. Attaching demonstrative pictures to your warranty claim form will help us to better help you!</li><li>Our Customer Support team will review your warranty claim form and respond via email as soon as possible. We may offer additional troubleshooting steps before proceeding.</li><li>If your warranty claim is approved, we will exchange the defective item for a brand new and working replacement of the same item when possible. xSuit will cover any return shipping fees.</li></ul>

How does the warranty process work?

We reply to all email inquiries within 12-24 hours.

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xSuit

Our warranty policy and how to make a claim.

Warranty

Where are your products made?

What is the nanotechnology that are you using?

What's the difference between xSuit 2.0, 3.0, 4.0 & 5.0?

What is the xSuit made of?

Can I tailor my xSuit?

How should I wash my xSuit?

What should I do if my xSuit gets wrinkled?

Why are the pants unhemmed?

What's the difference between xShirt 2.0 and 3.0?

xShirt

Products

What is your return/exchange policy?

When will I receive my refund/exchange order?

Returns & Exchanges

How to choose my size?

Do you have Short or Long sizes?

Can I tailor/alter the suit?

Sizing

Do you offer free US shipping?

Do you offer express shipping?

When will my order ship?

How do I track my order?

What countries do you ship to?

Do I have to pay duties or taxes for international orders?

Shipping

How do gift cards and discount codes work?

I placed an order and forgot to use my coupon code

Do you have any discounts/promotions/offers?

Discounts & Gift Cards

What payment methods do you accept?

Do you have payment instalments?

Can I cancel an order after it’s been placed?

I placed my order but haven't received my confirmation email

A product I just purchased is now marked at a lower price, can I get a price adjustment?

When are you restocking?

Orders & Cancellations